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Premier can help identify third-party administrator (TPA) needs. Selecting the appropriate third-party administrator is critical for cost reduction strategies without compromising customer service. A TPA partner should have the following:
- an interactive data platform with trend reporting
- a variety of messaging options to help navigate if a bill is received
- a specifically trained support team that is fully versed in unique plan offerings
- access to seasoned benefits administrators who have been through numerous TPA implementations