PBM Transparent Pharmacy

Scale & Flexibility: Large enough to compete and flexible enough to deliver on client requirements

Retail, mail, and specialty pharmacy services. With over 2,300 retail stores in 17 states and over 6,300 pharmacists corporate-wide who deliver multiple opportunities for a high-touch member experience throughout the pharmacy value chain, through counseling in our specialty and mail facilities, virtual online chat, in a retail setting or in our call centers.

Transparent data steward.

Transparency isn’t just a pricing option it also means contract language that’s easy to understand, with straightforward definitions and exclusions, and you have full data rights. They provide you with ALL of your data because it belongs to you.

Industry Knowledge & Expertise: Pharmacy benefits veterans recognized as a top 10 PBM1

Our PBM partner specializes in employer clients and is  not new to pharmacy benefits. Founded over 20 years ago, they were a pioneer in rebate transparency and the first to provide point-of-sale rebates. Our employer clients have an average tenure of more than eight years. Our PBM partner creates solutions unique to your employee population—not a ‘one size fits all’ approach.

Full pharmacy care experience.

As a full-service PBM, built to give your pharmacy program control, stability, scale and privacy:

• Industry leading adjudication platform, offering flexibility, efficiency, and data privacy protection
• Accredited mail and specialty pharmacies, creating an exceptional member experience, waste reduction and cost savings
• Population health services
• Prescription discount programs for uninsured and under-insured individuals and groups

More quality accreditations than most PBMs. One of only two PBMs to earn all four core PBM accreditations by URAC. Additionally, we have several accreditations from the National Committee for Quality Assurance (NCQA), Accreditation Commission for Health Care (ACHC) and National Association of Boards of Pharmacy (NABP).

Consultative & Trusted Advisor: Our real strength is our people.

Our PBM solution has dedicated employer teams. True pharmacy professionals—who work toward our mission of helping achieve whole health for life. With hundreds of years of combined healthcare experience with employer clients, a dedicated account team puts their expertise to work for you. This means those you work with are well versed in the challenges you face every day and offer solutions that work.

All groups, no matter the size, are supported by a dedicated account executive, account manager and clinical account executive, who meet with you regularly for ongoing alignment, strategy, and interventions to drive goals. Clients  have rated our PBM responsive account teams with a 99% client satisfaction rate.

Industry leading specialty solutions.

With specialty pharmacy approaching 50% of drug spend, our partner PBM has created industry leading specialty solutions, which includes their own specialty pharmacy, a best-in-class network, access to limited distribution drugs, and a unique and proven process for working with alternative payers.

Most importantly, we spend the necessary time per member assessing and closing gaps in care, enabling behavioral change and improving health outcomes. Proving that specialty care management works, we have achieved a Net Promoter Score (NPS) of 82, which is eight points higher than the national average.

Contact one of our Premier Workforce Solutions experts today to set up a quick meeting or discuss how you can learn more about implementing our transparent PBM solution.